Subscription Terms

1. Subscription Access

Perfectela provides access to personalized facial analysis, Beauty Protocols, skincare guidance, facial exercise programs, beauty education, structured daily activities, expert guidance, practical beauty tools, progress-tracking features, personalized recommendations where available, and related digital services on a subscription basis.

The subscription is intended for personal use only and may not be transferred to third parties, shared, resold, or used for commercial purposes.

By purchasing a Perfectela subscription, you receive access to the digital content and features included in your selected subscription plan, as well as any new materials, lessons, practices, tools, recommendations, analyses, or digital features added during your active subscription period.

Your access remains available only while your subscription is active and in good standing.

We may add, remove, update, replace, or modify facial exercises, skincare routines, educational materials, recommendations, consultations, digital tools, analyses, and other content available through the Service at any time. Your subscription provides access to the content available during your active subscription period but does not guarantee that any specific content or feature will remain available permanently.

Your subscription grants access to digital content and services only. It does not transfer ownership of any facial analyses, Beauty Protocols, lessons, exercises, recommendations, software, documents, images, videos, downloadable resources, intellectual property, or other materials available through Perfectela.

2. By Purchasing a Subscription, You Agree to the Following Terms

2.1 Recurring Payment

You authorize recurring payments according to the billing schedule of your selected Perfectela subscription plan.

Your subscription includes a discounted 7-day trial period followed by recurring billing every 30 days.

2.2 Payment Responsibility

You are responsible for all applicable payments unless you cancel or modify your subscription in accordance with the cancellation terms described below.

2.3 Subscription Access

Subscription access is provided through the Perfectela application, account dashboard, member area, website, or another digital access method made available to you.

While your subscription is active, you may receive access to content and features included in your subscription plan, including:

• Personalized facial analysis;
• A personalized Beauty Protocol;
• Daily skincare routines;
• Structured facial exercise programs;
• Beauty education and mini courses;
• Daily consultations and expert guidance;
• Personalized recommendations, where available;
• Practical beauty tools;
• Progress-tracking features;
• Self-check and transformation features;
• Downloadable resources;
• New content made available during your active subscription period.

2.4 Continuous Access

Your subscription will continue until you cancel it, your payment method fails, or your access is terminated in accordance with these Subscription Terms, the Terms of Service, or other applicable policies.

3. Becoming a Subscriber

3.1 Subscription Activation

Your subscription begins when you purchase Perfectela and your payment is successfully processed.

You will receive access to the Perfectela application, account dashboard, member area, website, or another available delivery method, where you can use the content and features included in your subscription plan.

This may include access to:

• Personalized facial analyses;
• Individualized Beauty Protocols;
• Morning and evening skincare routines;
• Daily facial practices and exercise sessions;
• Beauty lessons and educational programs;
• Personalized beauty recommendations;
• Expert consultations and coaching tools;
• Daily self-checks and progress tracking;
• Transformation photos, videos, or comparisons;
• Practical skincare and beauty tools;
• New content and features added during the active subscription period.

3.2 Trial and Regular Pricing

The first billing period is offered at a discounted trial price. After the trial period ends, the subscription automatically continues at the regular subscription price unless cancelled before the applicable renewal date.

Perfectela subscription pricing:

Trial price, one-time initial payment:

• 7-day trial: $9.99 USD

After the 7-day trial period, the subscription automatically continues at:

• $59 USD every 30 days, charged in advance

By purchasing Perfectela, you are enrolling in a recurring subscription service.

The exact trial price, regular subscription price, billing cycle, trial period, renewal terms, and cancellation terms applicable to your purchase will be displayed at checkout before payment is completed.

Your payment may appear on your bank statement under “Perfectela” or another billing descriptor associated with the Service or its payment processor.

4. Content Delivery

Subscription content is delivered through the Perfectela application, account dashboard, member area, website, and, where applicable, through the email address provided during registration or purchase.

Perfectela may provide access to digital beauty, wellness, and educational content and related services, including:

• Personalized facial analysis and reports;
• Beauty Protocols and improvement recommendations;
• Skincare routines and ingredient guidance;
• Facial exercises and guided practices;
• Facial massage and lymphatic drainage guidance;
• Educational lessons and mini courses;
• Beauty, skincare, healthy-aging, nutrition, lifestyle, and wellness information;
• Expert coaching and consultation features;
• Progress photos, transformation videos, and comparison tools;
• Beauty planning and practical digital tools;
• Personalized recommendations, where available;
• Downloadable documents and resources;
• Other digital content or platform features made available to active subscribers.

You are responsible for ensuring that your account information, email address, login credentials, submitted information, uploaded photographs, and payment details remain accurate and up to date.

You are also responsible for maintaining the confidentiality of your login credentials and for all activities performed through your account.

5. Subscription Changes and Cancellation

You may cancel your subscription at any time through your account settings, if available, or by contacting us at hello@Perfectela.com.

To avoid being charged for the next billing period, you must cancel your subscription before the applicable renewal date.

If you do not cancel before the 7-day trial period ends, your subscription will automatically renew at $59 USD every 30 days and continue until cancelled.

Cancelling your subscription stops future renewal charges but does not automatically provide a refund for charges already processed.

If you cancel after a renewal payment has been processed, no refund will be issued for the unused portion of the current billing period unless otherwise required by applicable law or approved under the applicable Money-Back Policy.

You may cancel your subscription through one of the following methods:

• Account settings: Log in to your Perfectela account and follow the cancellation instructions, if available.
• Email: Contact us at hello@Perfectela.com.
• Payment platform: Log in to the applicable payment platform and follow its cancellation instructions, where available.
• App Store or third-party platform: If you purchased your subscription through the Apple App Store, Google Play, or another third-party platform, you must cancel through that platform’s subscription settings.

We may not be able to cancel a subscription purchased through a third-party platform on your behalf unless the applicable platform permits us to do so.

6. Automatic Renewal

When you purchase Perfectela, your subscription will be activated after your payment is successfully processed.

You will pay a one-time trial price of $9.99 USD for the initial 7-day trial period.

Unless you cancel before the 7-day trial period ends, your subscription will automatically renew at $59 USD every 30 days, charged in advance.

The subscription will continue to renew every 30 days until cancelled.

The exact renewal amount, billing interval, and subscription terms will be displayed before you complete your purchase and may also be confirmed in your purchase confirmation, email receipt, account dashboard, application, or payment confirmation.

You authorize us or our payment processor to charge the recurring subscription fee of $59 USD every 30 days to your selected payment method without requiring additional approval before each renewal payment.

If a payment cannot be processed, we may retry the charge, request an updated payment method, suspend your access, restrict certain features, or terminate your subscription.

7. Refund Policy

Perfectela provides immediate access to digital content, personalized features, facial analysis tools, and related services through a subscription service.

Because digital content and services become available immediately after purchase or activation, subscription fees are generally non-refundable unless a refund is required by applicable law or approved under the applicable Money-Back Policy.

7.1 Subscription Cancellation

You may cancel your subscription at any time.

After cancellation, you may retain access to the subscription content until the end of the current paid billing period, unless otherwise stated or required by applicable law.

Once the subscription ends, access to facial analyses, Beauty Protocols, skincare routines, facial practices, lessons, expert guidance, progress-tracking tools, personalized recommendations, and other digital content included in the subscription may no longer be available.

Certain user-submitted information or account records may be retained as described in our Privacy Policy or as required by applicable law.

7.2 Refund Requests

If you are dissatisfied with Perfectela, you may request a refund review by contacting hello@Perfectela.com.

A refund request does not guarantee that a refund will be approved.

Refund Conditions

In addition to any refund rights provided by applicable law, you may be eligible for a refund only if all of the following conditions are met:

The applicable refund period is 14 days from the initial purchase for customers residing in European Union (EU) countries and 30 days from the initial purchase for customers residing outside the European Union (EU).

• You purchased directly through our website;
• A money-back guarantee was expressly offered to you at checkout for Perfectela;
• Your request relates to the initial purchase of Perfectela and not to a renewal charge, recurring rebill, subsequent subscription period, or charge processed because you did not cancel before the applicable renewal date;
• You contact us by email at hello@Perfectela.com within the applicable refund period after your initial purchase;
• You followed the Perfectela plan for at least 7 consecutive days;
• You provide sufficient evidence that you followed the plan in accordance with the requirements described in the Money-Back Policy;
• Your refund request is sent from the same email address used to purchase the plan, or you otherwise provide sufficient information for us to verify your account.

We may ask you to provide:

• Proof of purchase;
• The email address associated with your Perfectela account;
• Screenshots from your account, application, dashboard, or member area;
• Details about the issue experienced while accessing the platform, facial analysis, or subscription content;
• Additional information reasonably necessary to verify your refund request, account activity, plan usage, purchase details, or eligibility.

We will review your request and notify you by email whether it has been approved.

If approved, your refund will be processed to the original payment method unless otherwise required by the payment processor or applicable law.

7.3 How to Show You Followed the Perfectela Plan

To help us review your refund request, you may be asked to provide evidence showing that you followed the Perfectela plan for at least 7 consecutive days.

You can demonstrate that you followed the plan only if you send us screenshots from your Perfectela account, application, dashboard, or member area showing that you followed the plan for at least 7 consecutive days and completed all required skincare routines, facial practices, lessons, consultations, self-checks, sessions, steps, or other plan activities assigned during that period.

Evidence must be sent by email to hello@Perfectela.com from the email address associated with your purchase.

IMPORTANT

Only fulfilling the requirements described above may entitle you to a refund under the applicable Money-Back Policy.

For clarity, the refund policy does not apply in circumstances including, but not limited to, the following:

• You forgot to cancel before your subscription renewed;
• You changed your mind;
• You purchased the wrong plan by mistake;
• You do not have enough time to follow or use the Service;
• You find the Perfectela plan too difficult or too easy;
• You expected different content, features, guidance, analysis results, or outcomes;
• You do not agree with or are dissatisfied with subjective elements of a facial analysis or recommendation;
• You do not achieve your expected skincare, facial appearance, beauty, wellness, confidence, or other personal results;
• You no longer wish to continue using the Service;
• You have previously received a refund under this policy;
• You fail to follow the Money-Back Policy procedure;
• You fail to provide sufficient supporting evidence;
• You refuse to comply with reasonable instructions from our Customer Support team;
• You purchased based on incorrect assumptions;
• You changed your mind for non-technical reasons;
• You failed to read the offer details, Subscription Terms, Terms of Service, or checkout disclosures before purchasing;
• You expected that no further charges would apply after the initial purchase;
• You believed that the subscription would not automatically renew;
• You believed that the subscription would terminate automatically without cancellation;
• You failed to cancel before the end of the 7-day trial period or before the next renewal charge;
• Your request relates to a renewal payment rather than the initial purchase.

7.4 Non-Refundable Charges

Refunds will not be issued if you fail to follow the refund procedure, refuse to comply with reasonable Customer Support instructions, or fail to review the applicable Subscription Terms, checkout disclosures, or legal policies before purchasing.

Refunds will also not be provided merely because a subscription was purchased by mistake, based on incorrect assumptions, because you changed your mind for non-technical reasons, or because the Service did not produce your preferred subjective beauty or appearance-related outcome.

Financial reasons for requesting a refund are not accepted merely because you misunderstood, overlooked, or failed to review the trial, subscription, renewal, billing, or cancellation terms disclosed at checkout and in the applicable legal policies.

If you do not meet the applicable refund conditions, all paid subscription fees are non-refundable and non-transferable unless otherwise required by applicable law.

No refunds, credits, partial reimbursements, or prorated refunds will be issued for unused time, unused content, lack of results, dissatisfaction with facial analysis results or personalized recommendations, cancellation during an active trial period or billing period, or any unused portion of a subscription term unless otherwise required by applicable law.

7.5 EU/UK Notice

If you are a resident of the European Union or the United Kingdom, you may have certain mandatory consumer rights under applicable law.

By completing your purchase, you expressly request immediate access to digital content and digital services and acknowledge that, once performance has begun and access has been granted, your statutory withdrawal or cancellation right may be lost to the extent permitted by applicable law.

Nothing in these Subscription Terms or the Money-Back Policy limits any mandatory consumer rights that cannot legally be excluded or restricted, including rights that may apply where digital content or digital services are defective, not as described, or not provided in conformity with applicable law.

7.6 Complaints and Disputes

Complaints and disputes relating to the subscription will be reviewed as soon as reasonably possible.

Submitting a complaint or dispute does not automatically suspend billing or cancel your subscription. You must separately cancel your subscription before the next renewal date to prevent future charges.

8. Changes to Subscription Terms

We reserve the right to modify these Subscription Terms at any time.

Customers may be informed of significant changes by email, an in-platform notification, an application notification, an updated website notice, or another appropriate communication method.

The updated Subscription Terms will apply from the effective date stated in the revised version.

Continued use of Perfectela after the updated terms become effective will constitute acceptance of those changes to the extent permitted by applicable law.

Contact

If you have questions regarding these Subscription Terms, contact us at:

hello@Perfectela.com